SHIPPING & RETURNS
Shipping Policy
Thank you for choosing Radiance Ready Store for your beauty and skincare needs. We are committed to providing you with exceptional service, including reliable and efficient shipping. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
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Order Processing: We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak seasons or promotional periods, there may be slight delays in order processing. We appreciate your patience during these times.
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Shipping Methods and Carriers: To ensure timely delivery, we partner with reputable shipping carriers. The available shipping methods and carriers will be displayed during the checkout process, and you can select the option that best suits your needs. Common carriers we work with include USPS, UPS, and FedEx.
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Shipping Destinations: We currently offer shipping within the United States. Unfortunately, we do not ship internationally at this time. We apologize for any inconvenience caused and appreciate your understanding.
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Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process, allowing you to review the charges before finalizing your purchase. We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.
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Estimated Delivery Time: The estimated delivery time depends on your location and the shipping method you select. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This will allow you to track your package and get a more accurate estimate of the delivery date. Please note that unforeseen circumstances or factors beyond our control, such as weather conditions or carrier delays, may affect the actual delivery time.
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Order Tracking: We provide order tracking services for all shipments. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the respective carrier's website. If you have any questions or concerns about the tracking information, our customer support team is available to assist you.
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Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or nondeliveries caused by incorrect or incomplete addresses. If you need to make changes to the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.
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Order Status and Support: If you have any questions about the status of your order or need assistance with shipping-related inquiries, our dedicated customer support team is available to help. You can reach out to us via email or phone, and we will promptly assist you with any concerns you may have.
At Radiance Ready Store, we value your satisfaction and aim to provide a seamless shopping experience from start to finish. We appreciate your trust in us and assure you that we will make every effort to ensure your order arrives in a timely manner and in excellent condition.
Return & Exchange Policy
Returns and Refunds Policy
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.